Swazi Observer

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STANDARD BANK CHARMS PRIVATE BANKING CUSTOMERS WITH REVAMPED PRODUCT

By Hlengiwe Ndlovu | 2018-05-17

THERE’s banking then there’s private banking. Standard Bank has adopted this slogan amidst its revamped Private Banking portfolio officially unveiled to the local clientele yesterday at the Royal Villas.

Private banking customers have every reason to smile given that this portfolio comes with new, attractive one-stop shop perks such as access to the most exclusive lounges in different airports worldwide, the Bank’s Head of Private Banking Olive Healy-Simelane said yesterday.

Before the revamped private banking portfolio, Standard Bank customers only had access to the private lounge at King Mswati III airport but the horizons have since widened as they will now wine and dine in 800 of the most exclusive airport lounges worldwide in between flights.

Apart from dining in airport lounges, private banking customers also stand to enjoy an assortment of other pertinent services.

These are transactional services, lending facilities, asset finance, investments, and exclusive access to dedicated tellers, private and offshore bankers.

Private banking customers also have access to platinum life insurance cover worth E5 million as well as enhanced digital banking platforms.

Healy-Simelane could not stop emphasising the relationship based nature of this service.

“Unlike other ordinary bank customers, private banking customers do not speak to many people in the bank but have a dedicated person who deals with all their banking needs,” she affirmed.

The Bank’s Chief Executive Mvuselelo Fakudze, however, feels that time has come for Eswatini to emulate the First World by ensuring that banking is truly and literally brought to the people.

“There are banks worldwide where the customer has never met their banker face-to-face, yet they have 24-hour access to banking facilities. We also should be moving towards that direction. Digital platforms are the way to go,” he said.

Private banking customers also enjoy the comfort of being linked with other Standard Banks in different parts of the continent and the globe in the event they relocate.

This is done through the bank’s cross-border referral programme.

“If one of our customers relocates say for instance to Angola, all they need to do is come to us and we’ll gladly assist for a smooth banking transition to Standard Bank in Angola,” she said.

In the meantime, Healy-Simelane announced introduction of a bundled pricing offering which enables customers to get an array of services for just one fee a month.

This bundle also comes with three free ATM withdrawals per month, free ATM balance enquiries, free mobile Standard Bank to Standard Bank transactions, free alerts and notifications, free internal debit orders as well as free external debit orders. All this comes at E199 per month.

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